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Thank you for purchasing a Sony product.
Please refer to below Warranty Terms & Conditions
Sony Middle East and Africa FZE (“We”, “Sony”) provides you manufacturer warranty coverage as provided in sections (1) through (4) for Sony Products (“Manufacturer Warranty”).
Please carefully read and understand the terms and conditions of the Warranty provided hereunder.
Manufacturer Warranty Terms & Conditions:
1) Sony Products Covered Under Manufacturer Warranty:
Sony Product shall mean Sony branded products as listed below that you purchased as customer in Kingdom of Morocco from authorised retailer with valid proof of purchase (original invoice or sales receipt), indicating the date of purchase, model name of the product, retailer's name/ Stamp .
Sony Products Covered By Warranty | Warranty Period |
---|---|
Televisions | 1 Year |
DVD and BD Player | 1 Year |
Home Theater | 1 Year |
HiFi Audio System | 1 Year |
HiFi Component | 1 Year |
Radio Cassette | 1 Year |
Radio | 1 Year |
Digital Music Player | 1 Year |
IC Recorder | 1 Year |
Wireless Speaker | 1 Year |
Headphone (Bluetooth models only) | 1 Year |
Inter-changeable Lens Camera | 1 Year |
Inter-changeable Lens | 1 Year |
Digital Compact Camera | 1 Year |
Camcorder & Action Camera | 1 Year |
Products, that are not on the above list, are not covered by the Manufacturer Warranty and please contact your local retailer for the warranty information.
2) Parts Not Covered Under Manufacturer Warranty:
(i) Accessories (such as remote controls, adaptors, cables and similar items)
(ii) Consumables (components that are expected to require periodic replacement during the lifetime of a product such as batteries and similar items)
(iii) Cosmetic parts of the product (such as cabinets, buttons, switches and similar items)
(iv) Software and any updates thereof
3) Manufacturer Warranty Conditions:
a) In order to benefit from the Manufacturer Warranty, you have to present authorised reseller's invoice / receipt, which shows the date of purchase of subject Sony Product.
b) The Manufacturer Warranty being offered is only for repair of the subject Sony Product, NOT a replacement of the product, etc.
c) The Manufacturer Warranty being offered does NOT cover:
- Transportation to and from the service centre, shipping costs, local customs and any other traffic related costs that may occur.
- Removal and installation of the unit.
- Any physical damage or burnt components due to build-up of excessive heat, corrosion due to moisture, liquid, insects, external hits, internal glass breaks, accidents, transit damage, power fluctuations, product misuse, improper cleaning, wear and tear, natural disaster, act of God, and / or by any operation violating or not covered by usage instructions.
- Sony Products tampered with or repaired by any person who is not authorised by Sony.
- Sony Products whose Model Name or Serial Number does not match with that on the set, invoice / receipt or the product carton, or if they have been altered, removed or mutilated.
d) Only Sony’s authorised service centres, listed below, can judge whether or not the Manufacturer Warranty is applicable under the above mentioned conditions.
4) Disclaimer:
To the extent allowed by applicable laws, no implied warranty (including that of satisfactory quality or fitness for a particular purpose) applies to Sony Products. You can enforce your right or cure any damage caused to you only by ways specified in the Manufacturer Warranty. Sony shall not be liable for loss of data or any incidental, indirect, special or consequential damages (including loss of benefits or profits) arising from or in connection with Sony Products, whether based on contract, tort or otherwise.
Please contact the following Sony authorised service centre to avail the Manufacturer Warranty:
- Sony Authorised Service Centres that repair Televisions, DVD and BD Player, Home Theater, HiFi Audio System and HiFi Component, Radio Cassette, Radio, Digital Music Player, IC Recorder, Wireless Speaker and Headphone :
City / Area | Service Center | Address | Telephone | Service Hours | |
---|---|---|---|---|---|
Tetouan | Megatronik | N°8, El Hamama Avenue Oued Loukous Lot Al Maouadda | +212661444128 | Mon-Sat; 09:00am - 01:00pm 03:00pm - 07:00pm Sat: 09:00am - 01:00pm | sav.megatronik@gmail.com |
Tanger | Hemmi Electro Nord | Lot 15, Riad Ahlan, Tanger | +212661349941 | Mon-Fri: 09:30am - 12:30pm 03:00pm - 07:00pm | abdhemmi@gmail.com |
Fes | HICHAM MAHRAOUI | Boulevard youssef bnou tachfin I4 garage 1 hay wad fes ,fes | +212613419071 | Mon-Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | hichamlg150@gmail.com |
Kénitra | Reparaya | Rue 286 N°34 Afca. Kénitra | +212627803594 | Mon-Fri: 10:00am - 07:00pm Sat: 10:00am - 02:00pm | electroelamri2000@gmail.com |
Rabat | Electro Bettana | Avenue Al Wattassi Yine Bettana, Salé, Rabat | +212661903334 | Mon-Fri: 10:00am - 07:00pm Sat: 09:00am - 01:00pm | electrobettana@gmail.com |
El Jadida | Aziz Reparation | 58, Bd. Mohammed V Imm Mansour Billah, El Jadida | +212664020885 | Mon-Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | azizreparation@live.fr |
Safi | Cré Élec | 44,45 Av. Abdesalam Mjid Beld El Jed, Safi | +212600260622 | Mon-Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | creelec@gmail.com |
Khourbigha | Eureka Electronique | 6 Rue Moulay Abdellah, Khouribga | +212662073685 | Mon - Fri: 09:00am - 01:00pm, 01:30pm - 08:00pm Sat: 09:00am - 01:00pm | eurekassis@gmail.com |
Essaouira | TOUBKAL FROID | 833 LOT SEKKALA ESSAOUIRA | +212667344322 | Mon-Fri: 10:00am - 07:00pm Sat: 09:00am - 01:00pm | saidkardoun824@gmail.com |
Casablanca | IWACO (IRC BOURGOGNE) | 20, Rue El Hajjeb Bourgogne , Casablanca | +212600015651 +212608015990 | Mon-Fri: 08:30am-01:00pm 02:00pm - 05:30pm Sat:08:30am - 12:30pm | sav.islahate@islahate.ma |
Oujda | B.R.S FROID | Route elounia n° 543 oujda ( Aswak assalam ) Oujda | +212661888991 | Mon-Fri: 09:00am - 05:00pm Sat: 09:00am - 01:00pm | majid.brs89@gmail.com |
Geulmim | STE ELECTRO ABDOSUD SARL | 68 Tan Tan St, Guelmim | +212633613815 | Mon-Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | laabaidabdllatif06@gmail.com |
Marrakech | IS MENARA | Koudiat Labir Douar El Farane N°9 Guiliz, Marrakech | +212701084338 | Mon-Sat: 10:00am - 02:00pm 04:00pm - 08:00pm | a.chouari@iwaco.ma |
Errachidia | EFCELECTRO | N°70 Bloc 2 ain ati1 Errachidia | +212670182532 | Mon-Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | efcelectro@gmail.com |
Agadir | VRI Électro | Rue 323 No 10 lmm El Ghayyat-Hay Mesdoura - Inezgane 86350 | +212666550281 | Mon-Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | contact@vri-electro.com |
Nador | LA MAISON ELECTRONIQUE | Rue JAMAL EDDINE EL AFGHANI, Nador | +212661732333 | Mon - Fri: 09:00am - 01:00pm, 03:00pm - 07:00pm Sat: 09:00am - 01:00pm | electro.abdellatif@gmail.com |
MEKNES | GREEN ELECTRO | Magasin 3 rez-de-chaussée imb al wafae n12 Bd yaacoub el mansour | +212535402333 | Mon - Fri: 09:00am - 01:00pm, 03:00pm - 07:00pm Sat: 09:00am - 01:00pm | greenesmaroc@gmail.com |
LAAYOUN | BARKA PRO BUSINESS | MADINAT AL OUIFAQ BLOC G NR 161 LAAYOUNE | +212600753785 | Mon - Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | gsbprobusiness@gmail.com |
BENI MELLAL | Frere dengueri | section innes, block 11 No 3, beni mellal | +212690959722 | Mon - Fri: 09:00am - 07:00pm Sat: 09:00am - 01:00pm | energieconfortsarl@gmail.com |
- Sony Authorised Service Centres that repair Inter-changeable Lens Camera, Inter-changeable Lens, Digital Compact Camera and Camcorder & Action Camera :
City / Area | Service Center | Address | Telephone | Service Hours | |
---|---|---|---|---|---|
Casablanca |
Abchir | 15, Angle Bd Alexandrie et Rue d'Armenie, 20.360 Quartier des Hopitaux, Casablanca | +212522864451 | Mon-Fri; 08:30am - 12:30pm, 02:30pm - 06:30pm |
|
02, Road Oued Yekem 20500, Casablanca | +212522853227 | ||||
Tanger |
Avenue Imam Mouslim Dradeb N7 Tanger |
+212645764968 |
Mon-Tuh; 09:00am - 09:00pm Fri: 09:00am - 01:00pm, 04:30pm - 08:30pm Sat: 10:00am - 01:00pm, 04:30pm - 08:30pm |