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    Thank you for purchasing a Sony product.

    Please refer to below Warranty Terms & Conditions

    Sony Middle East and Africa FZE (“We”, “Sony”) provides you manufacturer warranty coverage as provided in sections (1) through (4) for Sony Products (“Manufacturer Warranty”).

    Please carefully read and understand the terms and conditions of the Warranty provided hereunder.

    Manufacturer Warranty Terms & Conditions:

    1) Sony Products Covered Under Manufacturer Warranty:

    Sony Product shall mean Sony branded products as listed below that you purchased as customer in Kingdom of Morocco from authorised retailer with valid proof of purchase (original invoice or sales receipt), indicating the date of purchase, model name of the product, retailer's name/ Stamp .

    Sony Products Covered By WarrantyWarranty Period
    Televisions1 Year
    DVD and BD Player1 Year
    Home Theater1 Year
    HiFi Audio System1 Year
    HiFi Component1 Year
    Radio Cassette1 Year
    Radio1 Year
    Digital Music Player1 Year
    IC Recorder1 Year
    Wireless Speaker1 Year
    Headphone (Bluetooth models only)1 Year
    Inter-changeable Lens Camera1 Year
    Inter-changeable Lens1 Year
    Digital Compact Camera1 Year
    Camcorder & Action Camera1 Year

    Products, that are not on the above list, are not covered by the Manufacturer Warranty and please contact your local retailer for the warranty information.

    2) Parts Not Covered Under Manufacturer Warranty:

    (i) Accessories (such as remote controls, adaptors, cables and similar items)

    (ii) Consumables (components that are expected to require periodic replacement during the lifetime of a product such as batteries and similar items)

    (iii) Cosmetic parts of the product (such as cabinets, buttons, switches and similar items)

    (iv) Software and any updates thereof

    3) Manufacturer Warranty Conditions:

    a) In order to benefit from the Manufacturer Warranty, you have to present authorised reseller's invoice / receipt, which shows the date of purchase of subject Sony Product.

    b) The Manufacturer Warranty being offered is only for repair of the subject Sony Product, NOT a replacement of the product, etc.

    c) The Manufacturer Warranty being offered does NOT cover:

    - Transportation to and from the service centre, shipping costs, local customs and any other traffic related costs that may occur.

    - Removal and installation of the unit.

    - Any physical damage or burnt components due to build-up of excessive heat, corrosion due to moisture, liquid, insects, external hits, internal glass breaks, accidents, transit damage, power fluctuations, product misuse, improper cleaning, wear and tear, natural disaster, act of God, and / or by any operation violating or not covered by usage instructions.

    - Sony Products tampered with or repaired by any person who is not authorised by Sony.

    - Sony Products whose Model Name or Serial Number does not match with that on the set, invoice / receipt or the product carton, or if they have been altered, removed or mutilated.

    d) Only Sony’s authorised service centres, listed below, can judge whether or not the Manufacturer Warranty is applicable under the above mentioned conditions.

    4) Disclaimer:

    To the extent allowed by applicable laws, no implied warranty (including that of satisfactory quality or fitness for a particular purpose) applies to Sony Products. You can enforce your right or cure any damage caused to you only by ways specified in the Manufacturer Warranty. Sony shall not be liable for loss of data or any incidental, indirect, special or consequential damages (including loss of benefits or profits) arising from or in connection with Sony Products, whether based on contract, tort or otherwise.

    Please contact the following Sony authorised service centre to avail the Manufacturer Warranty:

    - Sony Authorised Service Centres that repair Televisions, DVD and BD Player, Home Theater, HiFi Audio System and HiFi Component, Radio Cassette, Radio, Digital Music Player, IC Recorder, Wireless Speaker and Headphone :

    City / AreaService CenterAddressTelephoneService HoursEmail
    TetouanMegatronikN°8, El Hamama Avenue Oued Loukous Lot Al Maouadda+212661444128Mon-Sat; 09:00am - 01:00pm
    03:00pm - 07:00pm
    Sat: 09:00am - 01:00pm
    sav.megatronik@gmail.com
    TangerHemmi Electro NordLot 15, Riad Ahlan, Tanger+212661349941Mon-Fri: 09:30am - 12:30pm
    03:00pm - 07:00pm
    abdhemmi@gmail.com
    FesHICHAM MAHRAOUIBoulevard youssef bnou tachfin I4 garage 1 hay wad fes ,fes+212613419071Mon-Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    hichamlg150@gmail.com
    KénitraReparayaRue 286 N°34 Afca. Kénitra+212627803594Mon-Fri: 10:00am - 07:00pm
    Sat: 10:00am - 02:00pm
    electroelamri2000@gmail.com
    RabatElectro BettanaAvenue Al Wattassi Yine Bettana, Salé, Rabat+212661903334Mon-Fri: 10:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    electrobettana@gmail.com
    El JadidaAziz Reparation58, Bd. Mohammed V Imm Mansour Billah, El Jadida+212664020885Mon-Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    azizreparation@live.fr
    SafiCré Élec44,45 Av. Abdesalam Mjid Beld El Jed, Safi+212600260622Mon-Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    creelec@gmail.com
    KhourbighaEureka Electronique6 Rue Moulay Abdellah, Khouribga+212662073685Mon - Fri: 09:00am - 01:00pm,
    01:30pm - 08:00pm
    Sat: 09:00am - 01:00pm
    eurekassis@gmail.com
    EssaouiraTOUBKAL FROID833 LOT SEKKALA ESSAOUIRA+212667344322Mon-Fri: 10:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    saidkardoun824@gmail.com
    Casablanca IWACO (IRC BOURGOGNE)20, Rue El Hajjeb Bourgogne , Casablanca+212600015651
    +212608015990
    Mon-Fri: 08:30am-01:00pm
    02:00pm - 05:30pm
    Sat:08:30am - 12:30pm
    sav.islahate@islahate.ma
    OujdaB.R.S FROIDRoute elounia n° 543 oujda ( Aswak assalam ) Oujda+212661888991Mon-Fri: 09:00am - 05:00pm
    Sat: 09:00am - 01:00pm
    majid.brs89@gmail.com
    GeulmimSTE ELECTRO ABDOSUD SARL68 Tan Tan St, Guelmim+212633613815Mon-Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    laabaidabdllatif06@gmail.com
    Marrakech IS MENARAKoudiat Labir Douar El Farane N°9 Guiliz, Marrakech+212701084338Mon-Sat: 10:00am - 02:00pm
    04:00pm - 08:00pm
    a.chouari@iwaco.ma
    ErrachidiaEFCELECTRON°70 Bloc 2 ain ati1 Errachidia+212670182532Mon-Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    efcelectro@gmail.com
    AgadirVRI ÉlectroRue 323 No 10 lmm El Ghayyat-Hay Mesdoura - Inezgane 86350+212666550281Mon-Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    contact@vri-electro.com
    NadorLA MAISON ELECTRONIQUERue JAMAL EDDINE EL AFGHANI, Nador+212661732333Mon - Fri: 09:00am - 01:00pm,
    03:00pm - 07:00pm
    Sat: 09:00am - 01:00pm
    electro.abdellatif@gmail.com
    MEKNESGREEN ELECTROMagasin 3 rez-de-chaussée imb al wafae n12 Bd yaacoub el mansour+212535402333Mon - Fri: 09:00am - 01:00pm,
    03:00pm - 07:00pm
    Sat: 09:00am - 01:00pm
    greenesmaroc@gmail.com
    LAAYOUNBARKA PRO BUSINESSMADINAT AL OUIFAQ BLOC G NR 161 LAAYOUNE+212600753785Mon - Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    gsbprobusiness@gmail.com
    BENI MELLALFrere denguerisection innes, block 11 No 3, beni mellal+212690959722Mon - Fri: 09:00am - 07:00pm
    Sat: 09:00am - 01:00pm
    energieconfortsarl@gmail.com

    - Sony Authorised Service Centres that repair Inter-changeable Lens Camera, Inter-changeable Lens, Digital Compact Camera and Camcorder & Action Camera :

    City / AreaService CenterAddressTelephoneService HoursEmail
    Casablanca

     

     

    Abchir

    15, Angle Bd Alexandrie et Rue d'Armenie, 20.360 Quartier des Hopitaux, Casablanca+212522864451Mon-Fri; 08:30am - 12:30pm,
    02:30pm - 06:30pm

     

     

    sav@abchir.com

    02, Road Oued Yekem 20500, Casablanca +212522853227

     

    Tanger

     

    Avenue Imam Mouslim Dradeb N7 Tanger

     

    +212645764968

    Mon-Tuh; 09:00am - 09:00pm

    Fri: 09:00am - 01:00pm, 04:30pm - 08:30pm

    Sat: 10:00am - 01:00pm, 04:30pm - 08:30pm