Troubleshooting battery issues
Note: If you have concerns that battery life is too short, refer to the article The battery life is short.
Go to the Headphones Troubleshooting Guide top page
Select the appropriate headphones type or model for troubleshooting steps:
Headband / In-Ear
Truly Wireless
Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Support by Sony (Mobile App)
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