Cannot operate the TV/AUDIO SYSTEM button on the Sound Bar remote control
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
The TV/AUDIO SYSTEM button will work under the following conditions:
- The connected TV is compatible with the System Audio Control function
- The Control for HDMI function is set to ON
Note: Not all TV operations are guaranteed using the TV/AUDIO SYSTEM button. When the button does not work, operate the TV to switch the output of the connected TV sound between the TV and Sound Bar.
Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product.
