Important information about streaming videos via IBM Video Streaming (Ustream)

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

You will need to set up a device user name and password in order to use the IBM Video Streaming service. For additional details, refer to the online Help Guide.

IMPORTANT: Make sure of the following before attempting to stream videos:

• The latest system software version has been installed on the camera.
• Be registered for a paid IBM Video Streaming (Ustream) account. 

If you cannot stream videos on IBM Video Streaming (Ustream), check the following.

• Make sure the date and time of the camera are set correctly
• Make sure you have a stable wireless connection

For Handycam:

• The access point should be correctly registered on the camcorder
• In the PlayMemories Home software, make sure the Streaming Services are correctly configured in the Network Setting Tool section

For Action Cam:

• When using the Action Cam Movie Creator software:
  • In the Action Cam Movie Creator software, make sure Wi-Fi is correctly configured in the Network Setting Tool section
  • In the Action Cam Movie Creator software, make sure the Streaming Services are correctly configured in the Network Setting Tool section
• When using the PlayMemories Home software:
  • In the PlayMemories Home software, make sure Wi-Fi is correctly configured in the Network Setting Tool section
  • In the PlayMemories Home software, make sure the Streaming Services are correctly configured in the Network Setting Tool section

Notes:

• If the wireless communication quality is poor, streaming may be interrupted. Start the streaming again where the wireless communication is good.
• For connection through mobile Wi-Fi or smartphone tethering:
• • Check if you can stream videos by using the app for streaming videos on Ustream on the smartphone
  • Close the distance between the mobile Wi-Fi router or smartphone and this unit. The streaming operation will be unstable if the distance is too great
  • Check the network usage limitation with your service provider