How to transfer pictures and videos from a camera to a computer or smartphone
Learn how to transfer pictures and videos from a camera to a computer or smartphone:
USB Connection
Wireless Connection
To a computer
- How to transfer pictures and videos using a Wi-Fi connection to a computer with the Windows operating system
- Importing images to your Mac (Wi-Fi) (OS X v10.10-10.11 / macOS 10.12 - 10.13)
To a smartphone
- Importing camera images to Creators' App (smartphone operation>
- To transfer pictures and videos wirelessly using the Imaging Edge Mobile app to a smartphone, visit the Imaging Edge Mobile/How to use website and choose your model.
- How to send images to a mobile device using NFC One-touch sharing
Memory Card
Troubleshooting
- The computer does not recognize the USB connection from a Sony digital camera
- I cannot connect my camera and smartphone via Wi-Fi
- I cannot save data on my computer by wirelessly connecting using PlayMemories Home
- A "Videos that cannot be imported by PlayMemories Home were found" message is displayed and images cannot be imported
Related Information
Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Support by Sony (Mobile App)
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