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Sony SupportDSC-W Series

DSC-W320

Included components may vary by country or region of purchase: BC-CSN/BC-CSNB

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Questions & Answers: 167

How to import or transfer photos and videos to a Windows computer using the PlayMemories HomeThis FAQ explains how to import from a Handycam camcorder, Cyber-shot camera, or α camera onto a Windows computer using PlayMemories Home. Refer to the following links for methods other than what is detailed below
Shooting night scenes or decorative lighting with Cyber-shotThis introduces techniques for taking beautiful shots of night scenes. Night scenes may include streets light by streetlamps and gorgeous bright lighting. Follow the hints below to capture photographs of beautiful
How to photograph fireworks with Cyber-shotUsing the Fireworks scene selection allows you to automatically shoot at settings best for photographing fireworks. With cameras that allow manual shooting, changing shutter speed and other settings allows you to
Shooting landscapes and flowers with Cyber-shotThis introduces techniques for taking shots of nature scenes such as spring greenery, autumn leaves, and flowers. Camera settings: Switch the SteadyShot setting to On. NOTE: When using a tripod, switch the setting
The lens is stuck and will not open, retract, or extend.Try the following: IMPORTANT: Turn the power off, then on message may appear if the camera detects an excessive stress, dust, or debris on the lens. If this occurs, turn the power of the camera off and then back
The camera turns off by itself after I transfer images to the computer with the PlayMemories Home software.The default settings of the PlayMemories Home™ software automatically powers off the camera after images have finished being transferred to the computer. If you want the camera to remain on after image transfer
Dirt will not come off the LCD screen.If the LCD screen becomes very dirty, wipe lightly with a soft cloth dampened with cold or warm water, and then wipe dry. Note: Using chemical substances such as thinner, benzine, alcohol, chemical wipes, insect
[VIDEO] How to update the firmware of your Sony Alpha Cameras for WindowsWhy is keeping your Sony camera updated with the latest firmware is recommended? Firmware updates not only ensure that the latest bug fixes are applied, but they also often offer free new features and options for
White, round glare spots or orbs sometimes appear in a recorded image when using the flash.If there are specs of dust particles floating in the air, they can be illuminated by the strong light of the flash and sometimes appear in a recorded image as white, round glare spots (aka orbs). This symptom tends
Where can I find the firmware update for my camera or camcorder?You can find firmware updates and other camera applications / software for your camera on the Firmware / Software section of your camera's support page. If you are not sure of your camera model, check out how to

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