Frequently Asked Questions about connecting a camera via USB

Refer to the following questions and answers.

Charging

How to:

• Will the battery pack always charge when the camera is connected to a computer or AC adapter?
• The camera battery doesn't charge when connected to a computer with a USB cable.

Troubleshooting:

• The camera battery doesn't charge when connected to a computer with a USB cable.
• The battery does not charge.

Transferring images to a computer

Note: For details on transferring images by PlayMemories Home, refer to the following FAQ:
General information about PlayMemories Home

How to:

• How to transfer pictures or movies from the camera to a computer using USB connection
• How to transfer videos to a Mac computer

Troubleshooting:

• The computer does not recognize the USB connection from a Sony digital camera.

Playing back

Troubleshooting:

• TV does not playback videos from a camera or camcorder connected using a USB connection.