Uh oh.

It looks like JavaScript is disabled in your browser. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript.

Sony SupportGaming Headphones

INZONE H7 / WH-G700

INZONE H7 Wireless Gaming Headset

Specifications

Recommended Articles

Questions & Answers: 45

Change in sign-in method for services/applications for TVs and Headphones (For customers who sign-in with Amazon/Apple/Facebook/Google) - Updated on 31st July 2024Sony will unify the IDs used in product services and applications for TVs or headphones to Sony account*, in order to provide more convenient use of the various services offered by Sony Group. Applicable Services/Applications:
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
The INZONE Hub PC application cannot detect my headphonesIf the INZONE Hub cannot detect the headphones, try the following: Update the INZONE Hub software on your computer to the latest version. For details, refer to the INZONE Hub website. Make sure the slide switch
[VIDEO] How to adjust the microphone sensitivity on INZONE HeadsetsHang out with Jerren as he walks through how to adjust the microphone sensitivity on your INZONE Headset. rNtDcW3jWZw Learn more at While on a phone call or voice chat, I cannot hear the other party's voice or
[VIDEO] INZONE | How to connect multiple devices for simultaneous useWatch this video for details on connecting multiple devices to the INZONE H9 or H7 gaming headset for simultaneous use. Wx-r5beg3zA Connect multiple devices to your INZONE Headphones
While talking using INZONE headphones the Noise Canceling effect is weak or the ambient sound is too loud.This can occur if the Sidetone feature is active. This is not a malfunction. INZONE H5/H7/H9: Raise the boom microphone to deactivate the Sidetone feature INZONE Buds (WF-G700N): The Sidetone feature works when
I cannot update the INZONE gaming headphonesFollow these steps to troubleshoot this issue: Confirm that the computer has an appropriate operating system. For details about supported operating systems refer to the INZONE Hub software download page. Close all
INZONE Buds, INZONE headphones: There is unusual noise, the sound is distorted, or the sound skips when using a USB transceiver.These audio issues may be caused by radio wave interference. Try the steps below depending on the connected device: If the headphones are connected to a smartphone (INZONE Buds only) If your smartphone is in your
There is no sound, the sound is too low, or the volume balance between game and chat is unbalanced.Follow these steps to troubleshoot the issue: The Game/Chat balance function is only available for the INZONE H9, INZONE H7 and INZONE H5. When the issue occurs during a phone call or voice chat, refer to the article
While on a phone call or voice chat, I cannot hear the other party's voice or they cannot hear mine.Follow these steps to troubleshoot the issue: Select the headphones model: INZONE H9 or INZONE H7 Go to step 2. INZONE H5 Go to step 4. INZONE H3 Go to step 5. Select the situation the issue occurs: The game console

Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product.

Videos