Sony SupportBlu-ray Disc Players-Recorders

BDP-S380

Included components may vary by country or region of purchase: RMT-B109J, RMT-B109C, RMT-B109P, RMT-B109A, RMT-B115A

Specifications

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Questions & Answers: 102

How to perform a factory reset on a Blu-ray Disc Player or Network Media Player.Confirm the Menu screen before a Factory Reset The steps in this article are only applicable if the menu screen of your device looks like the image below: Steps to perform Factory Reset on your Blu-ray Disc Player
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
What is MHL?MHL stands for Mobile High-Definition Link. MHL uses a five-pin connection to deliver up-to 1080p picture quality, 192khz sound quality and 7.1 channel surround sound. Since MHL uses such a small pin count, it is
No longer able to find the Dailymotion app.Dailymotion is no longer available on BRAVIA Internet Video. The Dailymotion app is no longer part of the supported Internet video services on your Internet video device. NOTE: Internet video content is subject
How to resolve if the player does not eject the disc?The disc tray does not open and you cannot remove the disc even after you press Please follow the procedure below: Turn off the player and disconnect the AC power cord. Reconnect the AC power cord while pressing
How to resolve when the disc (BD/DVD/CD) cannot be played?The disc does not play The disc is dirty or skewed. Please wipe the reading surface of the disc (opposite the printed surface) with a soft cloth, such as a cleaning cloth or a lens cloth, and try again. The disc
Can movie sound of Dolby Digital plus/Dolby TrueHD/DTS HD and button sounds be played simultaneously?Playing movie sound of Dolby Digital plus/Dolby TrueHD/DTS HD and button sounds simultaneously. Audio data such as button sounds and commentaries are separated from movie file data. To output at the same time, you
Why is there "BUDA" folder on the USB storage media after connecting to the Home Theatre System?This folder is created by the Home Theatre System to store BD-Live content. It is safe to delete this folder but all previously downloaded BD-Live content will be deleted as well.
How to troubleshoot when some of the DLNA content is not showing or displayed on the player?If some of the DLNA content does not display on the Blu-ray Disc™ (BD) player, follow these steps to restore the DLNA content: Using the supplied remote control, press Home to go to the Home menu of the BD player
Setup and Troubleshoot NetflixChoose a different Video Streaming Service Netflix® is an online subscription service that charges a flat rate monthly fee for rental-by-mail and online streaming of movies and TV episodes. Please note, not all

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BDP-S380

Included components may vary by country or region of purchase: RMT-B109J, RMT-B109C, RMT-B109P, RMT-B109A, RMT-B115A

Questions & Answers

Notice for Kazakhstan, Kyrgyzstan and Armenia customers

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Questions & Answers: 102

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