About this download

Notes:

• This lens must be attached to an E-mount body camera to perform this update.
• Some models cannot be used for this update. (model list).
• To update using a PXW-FS7M2, UMC-S3C, UMC-S3CA, or ILME-FR7 camera, use the SEL2470GM2 Lens System Software (Firmware) Update Ver. 02 (for PXW-FS7M2, UMC-S3C, UMC-S3CA, and ILME-FR7 models) update instructions.

File Info

File Name

• Update_SEL2470GM2V2D.exe

File Version

• 02

File Size

• 4.06 MB (4 259 856 bytes)

Release Date

• 05-12-2023

Preparation

Check the system software version of your lens

Follow the instructions below to check the lens system software version. If the system software version is Ver.01, the update is required.

1. On the camera, select Menu → Setup → Version.
2. The lens system software version is displayed.
   Note: If you are using the QX series, start the Lens System Software Updater on your computer and check the lens system software version by running the update.
   

System Requirements

Operating Systems

The latest version of the lens system software update is compatible with the following versions of the Microsoft Windows operating system:

• Windows 11
• Windows 10

Computer Hardware

The latest version of the lens system software update is compatible with the following hardware:

• An Intel or AMD-based computer (ARM-based computers are not supported)
• Hard disk space: 200 MB or more
• RAM: 512 MB or more
  Note: Please close all other application software before updating the lens system software.

Other items for α Interchangeable-Lens Camera

• Camera power source: Fully charged rechargeable battery pack or dedicated AC adaptor (sold separately)
  Note: The update can be performed only when the remaining battery level is (three bars) or more. We recommend that you use a fully charged battery or the dedicated AC adaptor (sold separately). Detach the vertical grip before you update the lens system software.
• USB cable supplied with the camera
  Note: Update functionality is not guaranteed with any other USB cable.

Other items for Camera - Broadcast & Production

• Power source for the camera: The dedicated AC adaptor
• USB cable supplied with the camera
  Note: Update functionality is not guaranteed with any other USB cable.

Download & Install

Important Notice

• This lens system software update can be performed only when the lens is attached to the E-mount body camera. You cannot perform the lens system software update using another camera.
• Attach the lens to the camera before performing the lens system software Update. Make sure the camera is turned off.
• When performing the lens system software Update, please use a fully charged rechargeable battery pack or the dedicated AC adaptor (sold separately). (for α Interchangeable-Lens Camera)
• When performing the lens system software Update, please use the dedicated AC adaptor. (for Camera – Broadcast & Production)
• Do not remove the battery during the update; otherwise, the camera may become inoperable due to the sudden power shutdown.
• Remove the memory card from the camera beforehand.
• Please ensure that the battery and AC adaptor are removed before the lens with the update is attached. (For professional category cameras)
• Prevent your computer from going into sleeping mode. In case the computer goes into sleeping mode and the update is interrupted, redo the complete update process from the start.
• Ensure that all devices other than the computer are disconnected.

How to download the Lens System Software Updater:

1. Make sure that you are logged on as a user with administrative rights.
2. Click the Download button above.
3. After reading the disclaimer, click Download.
4. The Update_SEL2470GM2V2D.exe file will start.
5. Save the file to the desktop of your computer (recommended).
   Note: With the standard settings of Microsoft Edge, the update file will be saved in your Downloads folder. Click the Desktop tile from the Start screen and find the downloaded file in the Downloads folder by using Explorer.

Once the file has been downloaded successfully, you're ready to install the lens system software Update.

Step 1: Start the Lens System Software Updater

1. Close all currently running programs on your computer.
2. Double-click the Update_SEL2470GM2V2D.exe file you downloaded to start up the Lens System Software Updater.
   
   Note: The Lens System Software Updater window appears.
3. Turn on the camera. If the camera has already been turned on, turn it off and then turn it on again.
   Note: According to the instruction on the Lens System Software Updater, select Menu → Setup → USB Connection on the camera, and check if Mass Storage is selected. (If you are using the QX series, this step is not necessary.) If a mode other than Mass Storage is selected, please select Mass Storage.
   
4. Remove the memory card from the camera beforehand. Connect the camera to the computer with the supplied USB cable.
   Note: If an error message appears on the computer screen, please try the following methods.
   • Disconnect the USB cable from the camera, then reconnect the USB cable.
   • If there is another USB terminal with the computer, reconnect the USB cable to another USB terminal.
5. Confirm (the USB icon) is displayed on the task tray at the lower right corner of the computer screen.
   Note: If (the USB icon) is not displayed on the task tray, please proceed to the next step.
6. Click Next on the Lens System Software Updater. The Lens System Software Updater window appears on the computer and Follow computer instructions appear on the camera screen.
   Note: From now on, never turn off the camera until the lens system software update is completed. It might take a few minutes to screen changes depending on the camera model.
   • Computer
     
   • Camera
     
   Troubleshooting:
   • If the message The update is not available for your model. appears, check if the lens system software file you're trying to install is the correct file for the lens that is attached to your camera. In case the correct Lens System Software Updater is running, close the updater, disconnect the USB cable, turn off the camera, and go back to Step 1.
   • If the message Could not find camera with the lens for this update mounted. appears, check if your camera is listed in the Relevant Products section and if the camera is connected to the computer with a USB cable.
7. Click Next on the Lens System Software Updater. The current version and the version after the update appear on the lower left part of the screen. If the current lens system software version is Ver.02, the update is not required. In this case, stop the USB connection and click Finish, turn off the camera, remove the battery pack and/or the AC adaptor, reinsert the battery or reconnect the AC adaptor, and turn on the camera.
   • An update is required
     
   • An update is not required
     
8. Confirm the Current version is Ver.01, and click Next. The data is transferred to the camera (approximately 5 seconds).
   Note: Never turn off the camera or disconnect the USB cable while updating.
   
9. When the data transfer is finished, the following screen appears:
   
   Click Finish.
10. The update process starts and the progress bar is displayed on the camera (approximately 60 seconds).
    
11. The update process is finished when the Lens update complete message is displayed on the camera. If you are using the QX series, the update process is finished when the screen of the QX series disappears.
    
12. Click (the USB icon) on the task tray at the lower right corner of the computer screen to stop the USB connection.
    Note: If (USB icon) is not displayed on the task tray, please proceed to the next step.
13. Disconnect the USB cable.
    Note: After finishing the update, turn off the camera, remove the battery pack and/or the AC adaptor, reinsert the battery or reconnect the AC adaptor and turn on the camera.

Step 2: Confirm the lens system software version is Ver.02

1. On the camera, select Menu→ Setup →Version.
2. The lens system software version is displayed.
   

Questions & Answers

The update does not complete

When the monitor remains black for more than 10 minutes, follow these steps to troubleshoot the issue:

1. Disconnect the USB cable from the computer.
2. Remove the battery and AC adaptor from the camera, leave it for a few minutes, then insert the battery again or connect the AC adaptor.
3. Restart the computer.
4. Turn on the camera and perform the installation process again.