Wireless Speaker Troubleshooting Guide
IMPORTANT: This guide is only applicable for Wireless portable speaker models with a prefix of "SRS". For other models, please refer to the Sony support website for solutions
Click on the topic to view the Troubleshooting steps:
No Power
Cannot Charge / Battery is not lasting
Bluetooth pairing issues
No Sound
Sound skipping / Noise occurs
Low or Distorted Sound
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.
Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
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