Sony SupportSRS-XB21

Article ID : 00239555 / Last Modified : 06/05/2024Print

Information about the CHARGE and BLUETOOTH indicators on the Wireless Speakers (SRS-XB*, SRS-XE*, SRS-XV*, ULT Series)

    IMPORTANT: This article applies only to specific products. Check the Applicable Products and Categories section of this article.

    CHARGE or CHG indicator

    Examples of the location

    image indicating the Charge indicator on the speaker

    Meaning of the indicator

    ActionMeaningApplicable models
    Turns offThe speaker has completed chargingSRS-XB models
    SRS-XE models
    SRS-XV models
    ULT FIELD 1
    ULT FIELD 7
    Lights upThe speaker is being chargedSRS-XB models
    SRS-XE models
    SRS-XV models
    ULT FIELD 1
    ULT FIELD 7
    Flashes slowlyThe built-in battery is running low and needs to be chargedSRS-XB models
    SRS-XE models
    SRS-XV models
    ULT FIELD 1
    ULT FIELD 7
    FlashesThe speaker has a charging errorSRS-XB501G
    Flashes quickly

    An abnormality of the built-in battery has been detected

    WARNING! Stop charging immediately. Turn off the speaker, disconnect the USB cable, wait for a while, and then restart the speaker.

    		SRS-XB12
    SRS-XB100
    ULT FIELD 1
    Flashes 3 times and turns offThe built-in battery is empty and needs to be chargedSRS-XB13/XB23/XB33/XB43
    SRS-XB12/XB22/XB32
    SRS-XB21/XB31/XB41
    SRS-XB20/XB30/XB40
    SRS-XB01
    SRS-XB100
    SRS-XB402G/XB402M/501G
    SRS-XE models
    SRS-XV models
    ULT FIELD 1
    ULT FIELD 7

    BLUETOOTH indicator

    Examples of the location

    image indicating the BLUETOOTH indicator on the speaker

    Meaning of the indicator

    ActionMeaningApplicable models
    Tunrs offThe Bluetooth finction is not activated on the speakerSRS-XV models
    ULT FIELD 7
    ULT TOWER 10
    Lights upThe speaker is connected to a Bluetooth deviceSRS-XB models
    SRS-XE models
    SRS-XV models
    ULT FIELD 1
    ULT FIELD 7
    ULT TOWER 10
    Flashes quickly
    (3 times a second)    		The speaker is in pairing modeSRS-XB12/XB22/XB32
    SRS-XB21/XB31/XB41
    SRS-XB10/XB20/XB30/XB40
    SRS-XB01
    Flashes
    • The software update was canceled by Sony | Music Center
    • The software update failed
    • When the speaker turns on for the first time after the software update, the indicator flashes 3 times along with the green flashing power indicator to inform you that the update is complete
    		SRS-XE models
    SRS-XV models
    ULT FIELD 7
    ULT TOWER 10
    Flashes quicklyThe speaker is in pairing modeSRS-XB402G/XB402M/501G
    Flashes 2 timesThe speaker is in pairing modeSRS-XB13/XB23/XB33/XB43
    SRS-XB100
    SRS-XE models
    SRS-XV models
    ULT FIELD 1
    ULT FIELD 7
    ULT TOWER 10
    Flashes slowlyThe speaker is waiting for a Bluetooth connection to be establishedSRS-XB models
    SRS-XE models
    SRS-XV models
    ULT FIELD 1
    ULT FIELD 7
    ULT TOWER 10
    Flashes onceEach time you press the –/+ (volume) button, the indicator flashes onceSRS-XB10
    SRS-XB12
    SRS-XB01
    Flashes 3 timesWhen you operate the –/+ (volume) button and the volume is set at the lowest or highest level, the indicator flashes 3 timesSRS-XB10
    SRS-XB12
    SRS-XB01
    Flashes 3 timesThe software has completed updatingSRS-XB22/XB32
    SRS-XB21/XB31/XB41
    SRS-XB23/XB33/XB43

    Hint: If you want to know other than the indicators listed above, refer to the product Help Guide.