Does the CHARGE indicator light up after changing to the supplied USB cable?
NOTE: Not all models are supplied with a USB cable.
Confirm that the USB cable is firmly connected to the speaker.
-
Lights up
The issue occurred because you used a commercial USB cable. Use the USB cable supplied with the product.
-
Does not light up
Warranty Information
For information on Sony warranties
Contact support
Contact your Sony Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product.
