How to restart (reset) a Google TV™ or Android TV™?
IMPORTANT: This article is for Android TV™ and Google TV™ models only.
You can refer to this video tutorial on how to restart your TV or follow the steps mentioned below.
Tip: Learn how to turn captions on or off when watching Internet videos from YouTube
If your TV is not an Android TV or Google TV, refer to this article, How to perform a power reset on a Sony television..
Before you start
If you encounter issues such as picture does not appear, only sound is being output, the remote control does not work, or the App is extremely slow, resetting your BRAVIA TV can often resolve them. Your TV runs the Android™ OS, similar to many smartphones and tablets, where resetting is also a common troubleshooting step.
Notes:- This solution applies to Google and Android TVs. For details about how to reset a BRAVIA TV other than a Google or Android TV, refer to the How to perform a power reset on a Sony television article.
- If you are unsure about your TV model type, you can refer to this article, How to check if your BRAVIA TV is a Google TV, Android TV, or other TV
Reset the TV with the remote control
An alternative method to reset the TV
If the issue persists after completing all steps, please contact us for further support.
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