How to pair Bluetooth headphones with a Bluetooth source device
Important! Read this before you start
Pairing steps
WF-C700N, WF-C510
Step 1. Enter the headphones into pairing mode
- When you pair the headphones with a device for the first time or after initializing, the headphones automatically enter pairing mode when you put them on. You will hear a notification sound and the voice guidance saying Pairing from both units.
- To pair the headphones with a second device:
Note: The images use example of WF-C700N.
- Place the headphones into the charging case.
Note: Leave the lid of the charging case open.
- While the lid of the charging case is open, press and hold the pairing button for at least 5 seconds. The indicator on the charging case flashes blue twice in a row and the headphones enter pairing mode. If you put on the headphones, you will hear a notification sound and the voice guidance saying Pairing from both units.
- Place the headphones into the charging case.
Step 2. Operate a device and complete the pairing
Select your source device from the following list to confirm the pairing procedure:
Note: Not all Sony Google/Android TVs can be used with Bluetooth headphones or speakers. Verify your TV supports Bluetooth using the article Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV?
Additional troubleshooting tips for Bluetooth connection to Windows laptop / computer
Turn Bluetooth OFF and ON again
Turn OFF Airplane mode (Windows 10)
If the issue is not resolved
If the issue is still not resolved, refer to the article Troubleshooting Bluetooth pairing issues.