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Sony SupportSound Bars & Home Theater Systems

Article ID : 00251459 / Last Modified : 13/05/2024

What are the symptoms?

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The sound skips or the playback speed changes during Bluetooth wireless communication.
The LED on the subwoofer sometimes flashes, the sound skips, or noise occur from the subwoofer.
The volume of the Sound Bar suddenly increases, or the Sound bar does not turn off even when pressing the power button
The volume of the microphone is low when using the Karaoke feature.
How to troubleshoot when audio is output from both the TV and soundbar/home theater system

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