Article ID : 00343120 / Last Modified : 31/05/2024Print

The speakers connected to the AV receiver don't output any sound when the TV is connected to the HDMI OUT B jack

    If you connect two TVs to the AV receiver, you can switch the image signals between them by connecting each TV to both the HDMI OUT A and HDMI OUT B jack.

    However, connecting a TV to the HDMI OUT B jack doesn't have the same specification as connecting to the HDMI OUT A jack.

    • When a TV is connected to the HDMI OUT A jack: The eARC/ARC function works, and sound can be heard from the TV when the speakers are connected to the AV receiver.
    • When a TV is connected to the HDMI OUT B jack: This connection method doesn't have the ARC function, which means sound from the TV can't be sent back to the AV receiver. Because of this specification, without an additional connection, sound can't be heard from the TV when the speakers are connected to the AV receiver.

    To hear sound from the TV when the speakers are connected to the AV receiver, try the following setup:

    • For the TV connected to the HDMI OUT B jack: You should also connect the sound output jack on the TV to either the OPTICAL IN jack or the AUDIO IN jack on the AV receiver.
    • If Auto is selected for the input on the AV receiver, switch it to Optical or Analog depending on the connection method.

    For more details on this setup, refer to the Help Guide of the AV receiver.